Posted by new owner of 2011 Bristell N405BL, Chris Schuldt
I just arrived home in Virginia with N405BL. It ended up being a bit more of an adventure than I expected, but before I tell the story, you Gotta know that the Bristell aircraft folks in the states are awesome.
Left Punta Gorda Sunday morning and had an issue with the airplane that caused an electrical failure which resulted in the loss of the avionics. I diverted to Lake City Gateway airport in northern Florida. It seemed hopeless for the first hour or so until I reached out to John Calla, the previous owner who I bought the aircraft from. John is also a sales rep for Bristell in SW Florida. John called the mechanic who did the pre-buy and Lou Mancuso, the principal owner of Bristell USA. Once we assessed the problem it appeared that we needed a part that would not be easily obtained with my limited travel capabilities. Lou devised a plan where I could fly to his airport in The Villages, FL and he would take the part I needed off one of the planes in his stable to get me home.
A month ago, when I looked at N405BL, I also looked at N922BL, Louis Mancuso's personal Bristell. I chose to buy N405BL instead of Lou's airplane. None of that mattered to Lou or his decision-making process. He made it explicitly known that no matter what, if you own a Bristell, you are part of the Bristell family. In the end, I was able to troubleshoot the problem down to a faulty switch in the panel. The rest of my flight back to Virginia was great.
If you're on the fence about buying a Bristell, know that it is an incredible airplane and that Bristell, USA is customer focused and they are here to help you. Whether you buy a new plane or one of the used Bristells in the USA fleet.
The people at Lake City were very helpful, so stop there and give them some business if you can.
Lou, a 7000 hr CFI, is passionate about safety and that is why he and his son Mike created "The Landing Doctor"
We improve our processes and procedures to make our customers ecstatically happy.
Importer for the USA https://www.youtube.com/watch?v=Tmo3bBaiaA8
"Mike has 14,000 and is the best pilot I know" says his proud father Louis Mancuso.
Mike has 7 Jet Type Ratings, flies a Jet Helicopter, and was the #4 wing man for the Northern Lights Aerobatic Team for 15 years.
Vince Basile is a CFI, sales manager and partner in Mid Island Air Service, Inc. He has been working with the Mancuso Family for over 40 years.
Kari is a breath of fresh air and handles all the finances with a smile.
Susan runs the family loan company, "The Mancuso Group". She is in charge of all loan approvals for our students attending our Flight Academy in Sebring Florida.
Evan is a CFI and General Manager of our Flight School in Shirley, NY.
Evan and Lou share the same passion for safety and working with spreadsheets.
He is a pleasure to work with.
Gail on the right along with sisters Gloria, left, and Juanita. Mom in the center.
Gail is General Manager of our Islip FBO and is responsible for our Aero Camps.
Brant is a 12,000 CFI and General Manager of our Sebring Flight Academy.
Brant and his wife Phyllis are the perfect match for our young Flight Academy cadets.
Captain John Rathmell is former military pilot, former Airline Captain, and the best salesman I know. He is very knowledgeable about the Bristell and loves to spend time with new potential customers and current ecstatically happy existing customers.
Rich is our mechanic that keeps the fleet in the air. Our Bristell's are rarely on the ground thanks to Rich's skills.
Betty is Lou's best friend and helps with many aspects of the Mancuso businesses.
Betty owns the house that the Sebring Flight Academy students use in Sebring, FL.
Lou Mancuso 7000 hour CFI and "The Landing Doctor"
with son Mike Mancuso 14000 hour CFI/Aerobatic pilot/Falcon Jet Pilot and "Landing Doctor Jr."
Milan and Martin Bristella
Lou Mancuso, "The Landing Doctor" discussing new aircraft designs with Milan Bristell
See the Bristell in flight in the Alps
MARTIN BRISTELLA LOVES TO FLY AND IS ON THE FACTORY FLOOR EVERYDAY.
Look at the fit and finish of the beautiful Bristell.
LISTEN TO WHAT DESSAULT HAS TO SAY ABOUT MILAN, MARTIN AND THE FACTORY
Milan Bristela has built his company from cash flow and operates with very little debt. He only needs 20 sales per year to survive.
Sales have grown every year with over 120 sales last year.
A few years ago Milan was able to buy more land next to the current factory.
Factory now has capacity to produce over 250 planes per year
Milan will grow production slowly as it is important to train new technicians to assure quality remains outstanding.